AAA “Best of Housekeeping” Designation Awarded to Palace Casino Resort
August 16, 2022 — Biloxi, MS —Palace Casino Resort has been designated as an American Automobile Association (AAA) “Best of Housekeeping” resort property for 2022. This prestigious recognition places the resort in the top 25 percent of all AAA inspected and approved hotels.
The resort hotel received it’s first “Best of Housekeeping” certification from AAA in 2020. Palace Casino Resort is also rated as a Four Diamond hotel by AAA. While every hotel must meet expected standards of cleanliness and condition to qualify as AAA Inspected & Approved and receive a Diamond Rating, the “Best of Housekeeping” designation is exclusively awarded to resort and hotel properties that “significantly surpass expectations, as measured during a comprehensive, on-site inspection.” In order to meet the stringent criteria for the award, hotel properties must demonstrate housekeeping excellence by receiving the highest possible cleanliness and condition scores for two consecutive inspections, as well as be entirely free of AAA member complaints.
“We’re proud of our dedicated, hard-working housekeeping associates. They are truly committed to providing our guests with the highest standards of cleanliness. Being awarded and maintaining AAA’s Best of Housekeeping designation is even more impressive and important during the ongoing Covid pandemic,” said Keith Crosby, Palace Casino Resort General Manager.
The hotel maintains strict protocols for cleaning and sanitizing between guest stays. Daily housekeeping services are still suspended during guest stays to protect health and safety.
Palace Casino Resort’s commitment to cleanliness extends beyond the hotel guest rooms. The resort is Biloxi’s only smoke free casino and hotel resort. Additionally, the casino closes every day from 3AM to 8AM for cleaning and sanitizing.