Don’t let the game get out of control.
At the Palace Casino Resort, we care about our guests and want to make sure that their casino experience is both entertaining and enjoyable. Unfortunately, sometimes the game can get out of hand. If you or someone you care about has a problem with gambling, we can help.
At your request, we will provide a self-limitation form that will authorize us to suspend all check cashing and credit privileges. We will also halt all direct mail that pertains to promotions or invitations for a minimum of 5 years from the date your request is received.
This self-limitation form is available at the cashier cage, security department and the players club. It can be requested in writing or by contacting the cage manager at 228-432-8888 or 1-800-PALACE-9. The form needs to be completely filled out and returned in person to any office of the Mississippi Gaming Commission. You can rest assured that every discretion will be taken.
Direct mail should stop following receipt of your request. Sometimes direct mail is sent in advance and cannot be stopped. However, upon your request, no new direct mail will be sent to you.
The Palace Casino Resort hopes that the self-limitation form will be helpful to those that need assistance with their gambling problem. We sincerely care and want to help.