Palace Casino Resort Receives ‘Loved By Guests Award’ from

October 26, 2020 — Biloxi, MS —Over 1,000 hotels across the United States competed all year to be named as a “Loved by Guests Awards Winner 2020”, where the judges are the guests themselves. Palace Casino Resort is proud to announce the resort has received a rating of 9.2 for a ‘Superb’ ranking from The award is determined by the number of positive reviews posted on

“Being recognized as a ‘Loved By Guests Award Winner for 2020’ is especially exciting because the award is given to hotels who have received a high number of positive reviews from guests who have personally experienced our resort,”  stated General Manager, Keith Crosby.

Winning awards and being recognized for superior guest service, cleanliness and outstanding accommodations, is definitely not new to Palace Casino Resort. Just a month ago, in September, Palace Casino Resort was designated as an American Automobile Association (AAA) “Best of Housekeeping” resort property for 2020, placing them in the top 25 percent of all 27,000 AAA inspected and approved hotels. The resort is also designated as a Four Diamond hotel by AAA.

In June 2020, the resort was awarded its thirteenth Four Diamond Award from AAA.  Palace Casino Resort was the first casino hotel on the Mississippi Gulf Coast to receive the prestigious Four Diamond Award rating in 2003.

Readers of Casino Player magazine voted Palace Casino Resort the Best Overall Gaming Resort in the Gulf Coast region for 2019 and 2020. Palace Casino Resort received first place awards for Best Rooms, Best Promotions, Best Slot Tournaments, Best Non-Smoking Casino and Best Blackjack for 2020. The casino resort won a total of 21 awards in the magazine’s annual Best of Gaming program that recognizes the best casinos in each region of the country.


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