Biloxi, MS —Palace Casino Resort in Biloxi, Mississippi has been awarded the prestigious Four Diamond Award rating by the American Automobile Association (AAA) for 2020. The designation marks the thirteenth year the Palace Casino Resort has received the AAA Four Diamond Award. Palace Casino Resort was the first casino hotel on the Mississippi Gulf Coast to receive the Four Diamond Award, back in 2003.

“It’s an honor to receive our thirteenth Four Diamond Award from AAA,” said Palace Casino Resort Hotel Manager, George Alexander.  To earn the impressive AAA Four Diamond designation, the Palace Casino Resort had to pass a rigorous evaluation that included unannounced, in-person evaluations by AAA’s expert inspectors.  This year, there are only 1,718 Four Diamond hotels.

“This award recognizes our hotel staff’s commitment to providing our guests with clean, high quality hotel accommodations, paired with outstanding guest service,” stated Palace Casino Resort General Manager, Keith Crosby. Palace Casino Resort joins a very select group of AAA Four Diamond Award winners.

AAA defines its Four Diamond hotel award recipients as, “upscale with progressively more refined and stylish accommodations and an obvious enhanced level of quality. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.”

For more than 80 years, AAA has conducted inspections on behalf of its member travelers.  The AAA Diamond Rating Process is North America’s premier hotel and restaurant rating system. The AAA Diamond Rating Process is the only hotel rating system that covers the entire United States, Canada, Mexico and the Caribbean.

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